Dear L J Hookers,


Yesterday and today I have had to ring your office , asking for assistance with information on a 2008 settlement, as we have lost the Title Deed in question.

Both times, your representative was so kind, attentive and gave very practical advice and assistance.

This afternoon, Tracey, who spoke to me, was extremely helpful, professional and competent. But she was also the kindest voice in a day full of difficult forms and hard to understand instructions.

I wish to say thank you , and to commend your employees for their great, friendly service.

Especially Tracey.

Kind Wishes,



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