What Our Clients Say

What our clients say

There’s no greater compliment than a referral. And that’s why we are proud to say that over 40% of our work is private work generated from repeat customers or referrals from satisfied clients.

Here’s what a few of our clients have to say…

Thanks to Monique Paindelli for her assistance. Brilliant Effort.

Mr Hobson

Good morning Monique I just wanted to say a huge thank you for everything you did in relation to the settlement of my property at 118A Price Parkway, Bertram. From the moment I decided to sell the property to the final amount deposited in to my account, everything went smoothly and efficiently. I really appreciated that. Thank you once again Kindest Regards

Ms K Sumpton

Very smooth settlement with no complications and everything done on time.

Ms MM Facey

Monique Paindelli is extremely good at her work. Easy communications and efficient. Highly recommended.

Mr JC & Mrs SD Jeffrey

G’day Monique, Thank you, again, for your help; you’re a champion. Susan and I regret that we had agreed to use the settlement agent that our purchasers chose for the sale. Rest assured that when our next property transaction occurs, you will be asked to act on our behalf. It is much appreciated when one can work with someone who understands the value of communication. Your organisation has an excellent procedures manual that provides us all with confidence and clear direction. Thank you. Collin and Susan

Mr & Mrs Jeffrey

Hi Janet and Barry, Thought I would send you this feedback on Monique and your office. I always have no hesitation in recommending Monique as she keeps me informed every step of the way and we work well together. :) 

Ms J Robertson

Michelle Hillier was great. I would definitely use LJ hooker Settlements again!

Ms EC Eising

Hi Monique Would like to say thank you for your assistance and guidance through all of this. I apologise for at times due to the current situation you were required to parties separately and I thank you for your patience. So from me a big thank you and all the best.

Mr SG Clugston

Monique was excellent. She dealt with both the selling of our property and buying this one. Everything was rushed and last minute due to circumstances and she dealt with it calmly and professionally. Would gladly use Monique again.

Ms KE & Mrs KM Slater

Michelle did a fantastic job with little help from Peard Real Estate.

Mr MJ Pavleka & Ms CL Raudino

Thanks yet again, Monique. I have been more than happy with the way you have handled the whole process. The funds are already in my account – amazing! Fay

Ms F Sudweeks

Professional Service. Costings very similar to quote.

Mr TC & Mrs VK Dingle

I was very happy with the service. Monique was great!

Ms CD Lyon

They were so helpful.

Mr EG & Mrs J Kelley

Great news! Thanks so much, Monique. I very much appreciate what you have done. You are so efficient, it has been an absolute pleasure to work with you.

Ms D Piesse

Excellent Service - highly recommend.

Mr P Everett & Ms DT Cahill

Hi Monique Just want to say it was a pleasure doing business with you personally - and professionally - you made a stressful process so much ‘less’ stressful. I will highly recommend LJ Hooker Settlements. Have a lovely Australia Day long weekend. Many many thank you’s

Mr P Everett & Ms DT Cahill

Thanks for a great job.

Mr AJ & Mrs HE Eyres

I appreciate the service, it was beyond my expectation. Thank you!

Mr AG Zadegan

Excellent Service!

Mr V Joy & Ms T Thomas

Michelle was excellent. We wanted a quick settlement and she helped that to happen.

Mr BK & Mrs JC Halberg

Very happy with the professional service from Monique Paindelli & lJ Hooker Settlements!

MP42619

A lucky accident that I came across LJ Hooker. But Bev Chadwick made it a smooth and easy process all the way through for me. Then I was referred on to LJ Hooker Settlements. Monique Paindelli then took me all the way through the conveyancing. She was always helpful and approachable, despite me being in Melbourne and overseas some of the time.

Mr RJ Rudyard

All communications were excellent, and helpful.

Mr MC Evans

Michelle was very helpful.

Mr AN & Mrs SL Radford

This is the third time I have used LJ Hooker Settlements and I would highly recommend Monique/LJ Hooker Settlements to anyone. Monique is very proficient, friendly and always provides prompt updates throughout the process. Thanks very much.

Ms SJ Maitland

Janet, I would like to express the appreciation of both Gill and myself for your outstanding assistance in obtaining another copy of the Title Deed for our apartment in East Perth. As a result amazingly, not only did you get the document very rapidly but the bank was almost as fast in arranging the monies that we required. All in all an excellent result. Again many thanks for a service well done Regards Jim Williams

Mr J & Mrs G Williams

Thanks very much Michelle on helping us through this experience, you were fantastic!!!

Mr WP & Mrs RJ Walker

Hi Monique, Thankyou so much for your efforts on our behalf to get the matter settled and your continued sound logic and arguments in the face of bureaucracy. We very appreciative and are grateful for the service you have provided to us over such a long period.

Mr P & V Mangano

Good Job! Well done! and Thank you Michelle Hillier

Mr H & Mrs AJ Dalla

Michelle Hillier is fantastic. :)

Mr SR & Mrs EM Stonehouse

Jennifer Franchina was fantastic as it was not a straight forward settlement. Thankyou!!

Ms KM Lacava

Great service by Jen, takes away all the stress!!

Ms LC Scott

Hello Michelle! Just want to say a big thank you for all your help with this, the process has been so simple and straight forward. Pitty I am not going to be at settlement to at least meet you as well. Please see my drivers license, passport and signed documentation of final inspection attached. If you need anything else please let me know. Aiden.

Mr A Green

Thanks Michelle Hillier... you made this so easy! :)

Ms MNL Pinto

Hi Michelle I just wanted to take a moment to say thank you for your prompt, efficient service arranging settlement on 37 Winchester Rd. You made the process very straight forward for Ray and me and that is very much appreciated. I’d certainly be happy to recommend LJ Hooker Settlement in the future. cheers Bill

Mr B Grayson

Monique made the buying process stress free.

Mr AA McLean

Excellent all round!

Mr AN & Mrs SA Fontanini

Super easy to deal even when our conveyancer went on holidays.

Mr & Mrs Barnard

Monique is the "BEST", very pro-active and helpful for people who work offshore.

Mr JS Bedi

Thank you for such an efficient process. Monique was great!

Mr PB & Mrs JS Reid

Monique Thank you for the update. Also I want to tell you that I told Colin from LJ Hooker Pemberton that you have been amazing with communication and efficiency. If I can assist in any other way to thank you for your efficiency, please let me know.

Matrix GE Pty Ltd

Excellent Service. All the best.

Mr Y Selvaraj & Ms FDS Yesoraja

This is the 4th property I have used LJ Hooker Settlements for and have been very happy each time.

Ms VL Preedy

Very happy with Michelle. Michelle was very helpful and prompt. Thank you!

Mr L Limas & Ms MM Subrata

Great job, everything was smooth and Michelle was a pleasure to work with. :)

Mr EF Fitzgerald

We decided to use the same settlement agency as the seller.

Mr CM & Mrs RM Tucker

Jennifer Franchina is fantastic. LJH Settlements just works. You guys make the process so easy. Thanks

Mr JR & Mrs DM Martino

Thank you for that Monique and thank you very much for such efficient service for my recent purchase of 42 Chatsworth Drive, Erskine and the sale of 14 Robertson Grove, South Yunderup. I am very grateful to you for making both transactions effortless for me. Thank you.

Ms VP Pollard

It was handled expertly and professionally and extremely smoothly. The Settlement was excellent and I was not stressed at all as Michelle Hillier knew her job.

Ms D Leeden

Thank you for all your help Jennifer. Fantastic service!

Mr MJ & Mrs SM Knight

Was very satisfied with Monique Paindelli and found the efficiency of this agency outstanding to meet my schedule.

Mr MP Verney

Great service, very happy to have chosen LJ Hooker.

Mr GI & Mrs HJ Zammer

Jennifer Franchinas service was excellent!!!! Thank you!!

Ms KJ Tang, Ms PK Tang & Mr WK Leong

Dear Monique Just wanted to thank you for your input and organising settlement and the property in Innaloo. You made the settlement go so stress free and to plan. Thank you for your professionalism and efficiency.

Ms C Parry

Great team, easy to work with. Definitely recommend to friends.

Mr AS Deshmukh

Hi Janet Just a quick email to say thanks for your assistance organising the settlement process. Everything has gone very smoothly! Monique from your office was very easy to deal with throughout the process.

Mr S Lamont

Fantastic and efficient service. Would definitely recommend Jen to anyone.

Mr JR Manning

Michelle Hillier was a pleasure to work with, wonderful communication and service!

Mr LG Thoele & Ms JC Tapodi

Hi Monique, Im sorry I missed your call, work has been hectic. Thank you so much for all your efforts, your display of above and beyond excellent customer service, your timely handling of issues and the warm yet professional atmosphere that you created. It was a pleasure having LJ Hooker Settlements handle my business. I will definitely be using you guys in the future. Once again, thank you, thank you, thank you. ☺☺☺☺☺☺☺☺☺☺☺☺☺

Mr Y Edwards

Excellent Service!!

Mr JD & Mrs DA Katz

Hi Monique, I have read the attached document. It all seems fine to me (not that I know much about this stuff 😂). Thank you for the response on the white ant report as well. Id like to take the time to thank you for your overall support and the creation of a warm atmosphere combined with professionalism.

Mr Y Edwards

As a First Home Buyer the process went nice and smoothly with the help of Jennifer Franchina and all other staff members involved.

Mr MA Lombardo & Ms BM Camara

Just a big thank you to Michelle Hillier :)

Ms LM De Agular & Ms LTP Michael

Thank you ever so much for your highly professional and caring management of our settlement Michelle Hillier.

Mr A Lister & Ms KS Bell

Jennifer did a great job.

Mr JE Croome

Hi Monique, No problem at all V you guys do fantastic work so we were very happy to refer you to our friends Thanks,

Mr J Stephen

Yay thank you so much Janet you and your team are awesome especially for new nervous home buyers like us who have the foggiest idea about what we are doing hehe, I cant THANK YOU!!! enough for what you and Monique Paindelli have done for us and to make it so pain free and get things that we thought were a drama sorted so quickly your team is the Bomb and not that I plan on moving in the near future again lol (at least 30 years lol) Ill definitely be going through your company and fully recommend you to our friends thank you so much again for everything you helped us with setting our family up with a stable house and life to focus on

Mr & Mrs Pitman

All very helpful and made to feel our purchase was important to us and LJ Hooker.

Mr DF Buckler & Ms JA Wills

Very pleased with the experience.

Mr JC & Mrs SD Jeffrey

The service was actually faultless. It was a bonus to work with such a very nice person as Jennifer Franchina.

Mrs SV Church

Meeting Edward through his family was the greatest trust I had when choosing LJ Hooker to act for us. Edward and Lauras communication regarding the settlement paperwork also did play a key part in bringing about the settlement on time. Lauras direct communication with my children in Sydney regarding the above was greatly appreciated by me. For Laura Halliday a great thank you.

Mr J Jalvasse

Thanks for your assistance and patience Monique.

Mr MJA Johnston & Ms AC Shelton

Laura Halliday is excellent!!

Mr CA & Mrs CM Foote

We would like to thank and appreciate especially Monique and her team for a job well done.

Mr ES Tay & Ms JPK Sim

Hi Michelle Thank you for all your help and assistance with our purchase. I will be passing on your details to anyone I know who requires a quality conveyancer. Brilliant! Kind Regards Andrew and Isabel

Mr AM & Mrs IAF Evans

Thanks for your help! Excellent service as usual!

Mr GNJ & Mrs MJ Peters

Very efficient service.

Ms VM Mangano

Very prompt and professional service received from Jennifer Franchina. Well Done!!

Ms N Tang, Mr NH Sugianto & Ms LH Sugianto

Very professional and willing to pull out all the stops for settlement to happen. Very satisfied.

Mr LR Lee & Ms SP Starling Lee

Very happy with your service. Will recommend.

Rogan Property Pty Ltd

Dear Janet, I would like to express my appreciation and thanks to your colleague Michelle who was managing my settlement case. Michelle proved to be very approachable, friendly and professional and helped to make the whole experience of buying a new property stress free and timely. With Kind Regards and thanks.

Dr S Bolotintseva

Laura was excellent. She is very efficient and helpful.

Mr RT OConnor & Ms JM Gray

Renee & Lorelea were great support and excellent with the buyer.

Ms PM Reid

Just Amazing!!

Mr SP Day & Miss TJ Blair

Hi Laura I just want to say a huge Thank You :) You have been fantastic to deal with, so friendly & efficient. I wish all settlement agents were as good as you. Thanks again.

Jude - The Local Loan Company

Easy, hassle free transaction handled with professionalism and efficiency. Also a great team at Leeming.

Mr PA & Mrs HL Brayshaw

Could not have asked for a better service, Mel and the team were fantastic!!

Ms PT Lockhart

Very happy with the service and will continue to use you for any future transactions.

Mr IR McKee

Really happy, you made the whole process easy.

Mr DJ & Mrs LA OBrien

Ms PL Ladkani

A big thank you to Mel Knox who was fantastic, she has the patience of a saint and the expertise of a true professional!

Mr & Mrs Plummer

Excellent service. Very glad I went with LJ Hooker Settlements.

Ms T Italiano

First to respond out of 3 referrals. So far so good :)

Ms IR Delos Reyes

Very impressed with systems compared to other settlements i have done.

Mr BK Palmer & Mrs LT Cheetham Palmer

I was very impressed with the service and all done on time.

Ms E Hamilton

Laura Halliday was brilliant. Very professional and a pleasure to deal with.

Mr RI Hart & Mrs TD Hart

Laura was fantastic

Mr GB Kininmont

Beautiful people to deal with!

Mr P Dohbt

Monique provided me the best service and experience for my first time into the property market. Sure will come back to you again.

Ms HTA Nguyen

All good, Thank you all!

Mr S Michael & Ms N Elezebeth

Monique was very professional to deal with. Thanks again.

Mr MJ Amos

Mel was fantastic at guiding us through the process of buying our first home!

Mr HJ Krieg & Ms RL Evans

Great service, very simple process. Very Happy.

Mr LP & Mrs HA Gerrand

Mel was amazing. Very helpful and made the experience as smooth as possible.

Mr AF Aynsley & Ms MD McKechnie

Mel is simply the BEST!!

Mr D & Mrs SM Burling

Thank you. Emails were followed by a phone call. Excellent to explain things.

Mr & Mrs Kerrisk

Thank you for your efficiency & professionalism throughout the whole house purchasing process Monique!

Ms N Petkov

Enjoyable experience dealing with Mel, helpful and happy to provide explanations.

Mr NP & Mrs SA Zanich

Hello Janet I just wanted to send a quick note to say how thankful and impressed we were with LJ Hooker Settlements and in particular Mel Knox. Mel has been amazing throughout the whole process and has gone above and beyond to assist us when we ran into difficulties with the real estate agent. It has been a real pleasure to work with Mel and I am already recommending her to friends who are looking to purchase next year. Kind regards Moira McKechnie

Mr RF Aynsley & Ms MD McKechnie

Mel was efficient, questions were answered promptly. Helpful when we ran into problems. Thanks.

AJ Castiglioni & BEM Morse-Percival

We dont think our experiences with LJ Hooker Settlements could be any better. Thanks.

P & VE Watson

Monique is fantastic and a real treasure!

EL & HE Rollinson

You are lovely Mel & so good at your job, thank you for everything.

Ms KA Owen

Monique was great to deal with.

WJ & KM Stevenson

Keep up the great work. Was great and hassle free.

HR Mainwaring

Very good and speedy reply to emails, exactly what is needed (unfortunately) to stand out from competition these days! Thanks Monique

Mr S Screaigh

Laura was very professional, personable and prompt. Much appreciated. :)

R Arnold & RP Gale

Monique was outstanding, Thank you!

RD & ED LEE

Dear Janet I wanted to commend your staff member Laura Halliday on the professional, friendly and efficient service she has provided to myself (Darryl King ) during the purchase of our property at 612 Layman Road. Wonnerup. Throughout the settlement process Laura has kept us informed of every step via telephone and also email. She is an excellent settlement agent, who has been lovely to deal with. Great staff are an asset to any business, Laura is definitely an asset to your business.

D King & J Craig

Laura was an absolute pleasure, she was extremely helpful and always willing to help. Would definitely go through Laura again!

Troy Fairhead

I have dealt recently with a new lady at LJH Settlements Monique Paindelli and we are about to settle 38 &40 Aldgate St in Mandurah on Monday 12/9/16. Even though I was going away during the early stages of this one Monique went out of her way to get everything organised so that it was a formality and easy for me to finalise when I returned. Everything has been handled well and should be completed Monday thanks to Monique another extremely pleasant and helpful person who I would use again.

Monique Paindelli

I would like to thank you very much for the smooth and professional way that you handled the settlement from the purchasers prospective. You will be the first person that I will call if & when we buy another property! I will also recommend you to all my clients!

B.JACOBS

Mel Knox was fantastic , extremely helpful and went above and beyond to help us, much appreciated ...

Mr and Mrs White

I second the praise from Shaun for Laura. She was absolutely brilliant, this was not an easy settlement and she handled it very professionally and with total commitment. I would definitely recommend Laura for anyone requiring a settlement agent. Thanks Laura. Cheers Sue

S Moore

Hi Janet, I just wanted to let you know that Laura has done a great job with the settlement for Sue and I. There were a few complications, and a short timeframe. Well done and thanks Laura,

S OBrien (Norway)

Excellent service Laura, Youre very good at what you do. Thanks so much!

A OUMO

Mel Knox was fantastic and make the whole process seamless, excellent service!

J & S KUPPENS

Excellent service. Wouldnt hesitate to recommend to others.

K & L WARD

Appreciate very much all the assistance we received to achieve two smooth settlements. Thankyou!

M & R SMITH

Never got to say thankyou to Lindsay, greatly appreciate the excellent service she provides us.

M & P JOFINSI

Excellent prompt service - great communication.

S & J FISH

Jen was very professional and is definitely a great asset to this company. Thanks!

D BVARTOLOMEO & N RONDAS

Mel Knox is awesome.

MATZIN CAPITAL

Thanky ou Laura. Everything went really smoothly. Test confirmations were helpful.

S HORITCH & T BYWATERS

Very good to deal with.

C & J HAMILTON

Excellent service, helpful and friendly, great price and would use again.

D BAGWORTH

Just excellent communication - emails answered promptly and clear and easy language! Well Done!

R & J WRIGHT

Mel is a star. Professional efficient and a pleasure to deal with.

P & D DUYVESTYN

Jennifer was amazing, I really look forward to working with her again.

BEEBS PROPERTY

Pleasantly surprised to get a refund (no surprise fees!) after settlement. Very happy with the service.

J WEISS

Very satisfied, the settlement process went more smoothly than I have experienced before.

G INNES

Mel is simply the best, should be more people like her. Best customer service I have ever experienced.

D & S BURLING

We are really happy with LJ Hooker.

D & K SCANLON

Thanks, Mel was amazing.

D BOCCIA & K LEWIS

Wonderful service.

P & J HAM

Excellent service

F NOLMAN

Our conveyancer Laura Halliday was friendly, very helpful, always answered my calls/emails quickly. Very lovely to deal with. Thankyou!

A FOOT

Very happy with the level of service. Thanks Melissa.

P WYATT

No. Everything went superbly.

A & A MATHER

Buying again mid August, will see you then. Sorry it took so long to reply.

J & S JAMIESON

Fantastic customer service Mel Knox was excellent. Very professional and efficient.

J EMSLIE

Job well done.

R & M AURISCH

Mel Knox was very efficient in every aspect of our sale and purchase and we were very happy!

S & G NALDER

Selling real estate is a complex and sometimes stressful event. Laura ensured the process was both smooth and successful through courteous and pertinent communication at every step. I have no hesitation in recommending her as settlement agent.

K GAITSKELL

Lindsay at LJH Settlements was so amazing and went out of her way to help us! Thankyou.

C GYSEN

Lindsay Wansbrough was fantastic. Kept me up to date and informed at all times. Thank you Lindsay.

J MILLS

Just thankyou so much for everything.

M COLLIE

Lindsay Wansbrough did a great job and was very professional and helpful at all times.

M & C SMITH

I would like to thank Laura for her friendly and patient help.

Z LAVRANOS

Thankyou for your excellent service.

R CUTHBERT

Thankyou for all of your help.

A & G ARENA

Very happy with Laura & your company. Would recommend.

D PASCOE & G DONALD

As a first home buyer I was really unsure of the process but I will be recommending to everyone! Extremely happy!!

D DAWES

Polite, efficient service, no problems at all. Good Job.. Thankyou.

D & D MARINOVIC

Lindsay was always very friendly and helpful, and kept us up to date!

M WAYLEN & E HAMMOND

Excellent service, very smooth settlement with top level communication - thank you!

P LOWE

Keep it up and more power!

C & C DIZON

Great customer service, very happy with the end result.

A TABOR

Mel was professional and yet able to keep up. Stress free was so important to us.

T & R COLVIN

Jennifer F conducted all duties in a professional manner at speed.A fantastic asset to the company in my eyes. Thankyou very much.

J MARTINO

Lindsay - Thankyou for looking after our house settlement. Despite time differences and our being so far away, you made the process clear and straight forward for us. Thankyou.

K & D TRETHOWAN

Had a great experience. Everything was taken care of. I didnt have to think.

K SLATER

Thanks for your help! We have used another company with made us realize how much better LJH are!!

TASC PROPERTY

Excellent job! Would use LJ Hooker settlement again.

S ONG

A special thankyou to Lindsay Wansbrough for her efficiency, always polite, helpful - doing a great job.

J & M PAULL

All round excellent service.

T & A PUGH

The whole process was very good and hassle free! Thanks!

E & R GRUL

Michelle was my settlement agent. Very efficient. Kept me well informed at all times and will certainly recommend to friends.

M VAUGHAN

Janet and her staff never fail to provide us with excellent, professional, courteous service. LJH Settlements continue to be our number 1 choice.

M & N MCKINNON

Thanks for making it so painless!

B & H FERGUSSON

Lindsay is exception at her job. This is the 3rd time we have used her services and about to do it again for the 4th.

J SEYMOUR & D BROOKER

Have settled 3 times now and very happy.

B BUGDEN

Thankyou for helping us settle our first property.

K & G NGATIA

I was very happy with the service provided by Mel, well done.

P FOSTER

Melissa Knox was very efficient and helpful. Thanks.

L FOSTER

Great service thankyou.

J KARORA

Everyone we dealt with was great.

N & J PENNINGTON

Overall very happy. Apologies for our late reply - the move was hectic.

J LAAS

Melissa Knox went above and beyond to make sure every query was taken care of. One of the best customer service experiences Ive had!

R PETKOVIC

The help, advice and service we received from Laura Halliday was excellent. Thank you very much!

M DRAGE

Excellent service.

K & E JONES

Michelle Dickson has been great. Communication is key to good service.

K CHEAH

Jennifer provided excellent service and professional advice. Well Done.

R CHAN

Again - great service, high level of communication wouldnt use anyone else!

M HOOTON

Two seperate settlements and a seperate transfer of a title all occurred without a hitch. A big thanks to Mel Knox!

S & A FRENCH

Lindsay was fantastic.

B JONES

Excellent service, thankyou

P HOLLAND

Mel Knox is outstanding! I would absolutely refer people to use her to settle their properties.

G & D SPARK

Thankyou again for your help. I will use and recommend to others.

E STONE

Noel who I dealt with was very professional and approachable. Settlemt flowed smoothly with no stress to us.

M COOTE

Mel was very helpful and made the process very easy!

C JOHNSTON

Janet - Mel was so informative and so helpful above and beyond their job. I am forever grateful and would highly recommend.

R DEMASI

Thankyou for helping.

S & M YUTO

We always receieved great service from all your staff. Thankyou.

L MAXWELL

Excellent service from the start to finish. Well done LJH Settlements.

D SCHARPT

It was my first time. Am very happy with the service provided. Thankyou.

K HIRANI

I love you all!!!

CONDIPODERO GROWTH PTY LTD

Thankyou for making it eay for me.

A CORCORAN

Good report I get from other people about LJH and will consider them next time I need help.

T NGUBANE

Thankyou very much!

N & K HORI

Thankyou for a professional, efficient settlement!

J CICCHINI

We dealt with Laura, she was efficient and what an asset to LJ Hooker she is. Thankyou Laura.

B & C REVELEY

You have very good staff. They are very proactive and showed in the professionalism in the this settlement.

P KULASEKARA & U RALALAYE

Fantastic service, would definately recommend to others.

D HARRISON & R ARIS

Jen very preofessional, a pleasure to deal with.

D & J ARCARO

Settlement was very helpful and friendly.

MJ NEWBERRY

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