In November 1999 founding Director Barry Pound received permission from LJ Hooker Corporate to start the first branded Settlement Agency in Western Australia.

At the time, Barry and (his previous business partner) Andrew Johns were the owners and Directors of the real estate agency – LJ Hooker Kardinya here in WA.

Today, under the Management and ownership of Director/Licensee Janet Hryb who has been with LJ Hooker Settlements since its inception, the business continues to thrive.

The Directors were motivated to develop and grow a Settlement Agency that possessed extraordinary communication skills and channelled their experience to overcome frustrations and service shortfalls that were prevalent in the Settlement Industry.

At the time there was a feeling amongst property clients that once the transaction was complete (offer signed and accepted) in the real estate agent eyes, the customer was forgotten. This is not so with LJ Hooker.

The service focused on informing and educating the clients on exactly where they were at in a real estate transaction, thus making the sale and/or purchase transaction a pleasurable experience rather than one of the most stressful times of their life.

Successful businesses always strive to evolve with the times

After 23 years of operating in the conveyancing world, L J Hooker Settlements sought to broaden both its service to clients and its diversity in knowledge.

The benefits in partnering up with an experienced Legal firm to bring qualified legal practitioners into the conveyancing space was a natural progression.

Capital Legal, headed by experienced lawyer Tom Lawrence, brings to the company many benefits to expand the service and expertise of all facets of property transactions.

Whether it be contract preparation for large residential developments, or the one-off sale or purchase for individual buyers and sellers, the legal umbrella that now assists L J Hooker Settlements will bring comfort to all past and present clients of L J Hooker Settlements.

Number of Clients

LJ Hooker Settlements was originally established to cater for clients utilising the services of the extensive LJ Hooker network throughout Western Australia.

As systems were developed, and our ethos of service was well accepted in the public arena, we now find that 50 % of our business is repeat and referral – that is business that is not generated through the LJ Hooker network. We believe that this is testimony of our service levels and our commitment to making a real estate transaction a pleasant experience for our clients

As our systems expertise expanded we were approached by large land developers to assist in their settlement process to accurately record events and provide a real time method of reporting to them. This request led to us conducting up to 200 settlements per month for one individual client alone.

With the introduction of Settlement Tracker, a web based reporting system, we were able to undertake this task more efficiently than anyone else in the industry. This system remains exclusive to LJ Hooker Settlements and is offered free to all of our clients.

Our client base now extends to Finance Brokers, Land Developers and Surveyors, a whole host of different branded real estate agencies and of course our ever increasing repeat and referral client base.

Location in the City

L J Hooker Settlements are fully compliant and conduct electronic settlements on the national electronic platform known as PEXA .

Our offices are located at Level 10/68 St Georges Terrace in Perth, between London Court and Trinity Arcade.

Being centrally located and within minutes of all the major Banks, Landgate, and the Office of State Revenue is paramount to the success of our business. Settlement agents located away from the CBD have a definite disadvantage in that they can’t immediately deal with solving discrepancies or banking issues that occur. If urgent matters cannot be attended to it could mean delays in the settlement which ultimately means inconvenience and possible incurred penalties to the client.

Our Central location means that we can immediately bank clients’ funds on the same day of the settlement, ensuring you gain maximum advantage from large sum transactions.

Couple the location of our business along with the strength of doing business with a solid team of experts and you can be assured that your business will be transacted without fuss and provide peace of mind. Our aim is to have you recommend our service to your friends and family.

Our Central location means that we can immediately bank clients’ funds on the same day of the settlement, ensuring you gain maximum advantage from large sum transactions.